Privacy policy

Last updated: 26-12-2025

At RIVA, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.therivashop.com.

1. Information We Collect

When you interact with RIVA, we may collect the following information:

Personal Information: Name, phone number, email address, billing and shipping address
Order & Transaction Information: Products purchased, order history, payment status
Technical Information: IP address, browser type, device details, pages viewed
Communication Information: Messages, emails, or inquiries shared with us

2. How We Use Your Information

Your information is used to:

Process, confirm, and deliver your orders
Communicate order updates and provide customer support
Improve our website, products, and overall shopping experience
Share updates, launches, or promotions (only if you opt in)
Meet legal and regulatory obligations

3. Sharing of Information

RIVA does not sell or rent your personal information. Your data may be shared only with:

Trusted third-party service providers such as payment gateways, courier partners, and website hosting platforms
Legal or regulatory authorities when required by law

All partners are obligated to protect your data and use it solely for service-related purposes.

4. Payment Information

All payments on www.therivashop.com are processed through secure, trusted third-party payment gateways. RIVA does not store or have access to your complete payment details, including card numbers or CVV information.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and understand customer preferences. You may choose to disable cookies through your browser settings; however, certain features of the website may be limited.

6. Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable security practices, no method of online transmission is entirely secure.

7. Your Rights

You have the right to:

Access, update, or correct your personal information
Request deletion of your data, subject to legal and business requirements
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. RIVA is not responsible for the privacy practices or content of these external sites.

9. Updates to This Policy

RIVA may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us:

RIVA
Website: www.therivashop.com
Email: therivashop5@gmail.com
Phone: 9930565261